We offer FREE Fast Shipping to the United States and select international destinations. Any applicable shipping costs are always shown clearly at checkout — no surprises.

Orders are processed within 1–3 business days. After your order ships, U.S. delivery typically takes 5–10 business days. Delivery times may vary depending on your location and customs processing.

Once your order ships, you'll receive a tracking number by email so you can follow it every step of the way. You can monitor progress at any time using the tracking link provided.

Your tracking number is emailed to you 2–3 business days after placing your order. If you haven't received it within 5 days, please reach out to our support team at support@zultank9.com and we'll help right away.

No problem! Just email us at support@zultank9.com with your full name, email address, and shipping address, and we'll resend your tracking details.

Yes — changes must be requested within 12 hours of placing your order. We can update details such as your shipping address, name, email, and phone number. Just contact us as soon as possible at support@zultank9.com.

Cancellations are available within 12 hours of purchase. Once an order has shipped, it can no longer be canceled. To request a cancellation, email support@zultank9.com with your order number.

Measure your dog's chest (girth) at the widest point just behind the front legs, and check it against the size chart on the product page. If your dog is between sizes, we recommend sizing up for a comfortable fit. Still unsure? Email us your dog's measurements and breed and we'll happily recommend a size.

Email us at support@zultank9.com with your order number, a short description of the issue, and photos if relevant. We'll take care of you as quickly as we can.

Our support team responds to all inquiries within 24 hours. Reach us anytime at support@zultank9.com — we're always happy to help you and your pup.